Protecting Your Data

Rest assured, the security of your safety & compliance data is important to us. That’s why we designed our Information Security Management System (ISMS) with the ISO 27001:2013 and NIST Cybersecurity frameworks in mind. 

In fact, we’ve been working for years to implement industry best practices, which include ongoing employee training, annual penetration testing, annual SOC2 Type II/PCI DSS/ISO 27001: 2013 audits.

We’ve also achieved accreditation from the Professional Background Screening Association (PBSA) and offer secure Application Program Interfaces (APIs) for seamless data sharing.

ISO 27001:2013
ISO Certified Logo

J. J. Keller DataSense® Data Security

Choose J. J. Keller® Managed Services for a partnership that values your privacy and secures your future. We make safety and compliance less work … and less worry!

Frequently Asked Questions

Customer data is stored on premises at J. J. Keller’s primary datacenter in Neenah, WI and is replicated to our co-location in Fitchburg, WI to provide redundancy. Data is stored in a multi-tenant environment and is logically segregated using a unique company identifier.

Depending on the J. J. Keller® Managed Service(s) you’re a client of, the data we can collect include:

  • Name          
  • Address
  • Phone Number
  • Email
  • Date of Birth                           
  • SSN/TIN      
  • State ID                     
  • Driver’s License
  • Medical Records     
  • Photos        
  • Login Credentials    
  • Race/Ethnicity
  • Customer Employee IDs

Data can be sent via SFTP, secure API, or using the DataSense portal itself, which is HTTPS requiring a TLS 1.2 connection.

At rest: AES 256
In transit: TLS 1.2
Payload: RSA encryption

Customers can authenticate using Single Sign-On (SSO) or Multi-Factor Authentication (MFA).

All backups are digital. Full backups are taken weekly, incremental backups every other day, log backups are taken every 15 minutes. Copies of the Neenah, WI, systems are replicated daily at our Fitchburg, WI, facility, and the Fitchburg facility is replicated at the Neenah facility providing redundancy.