Safety Score and DQ Compliance Score

These data-driven scores allow our Driver Qualification clients to identify potential risk areas … benchmark key metrics … determine corrective actions ... and monitor their fleet’s ongoing performance. It’s the industry’s most advanced combination of safety insights and regulatory assistance!

Safety Score and DQ Compliance Score

These data-driven scores allow our Driver Qualification clients to identify potential risk areas … benchmark key metrics … determine corrective actions ... and monitor their fleet’s ongoing performance. It’s the industry’s most advanced combination of safety insights and regulatory assistance!

Identifying Your Fleet's Greatest Safety Threats

As a client of J. J. Keller’s Driver Qualification Service, you can receive our new, company-specific J. J. Keller® Safety Score, in addition to a DQ Compliance Score.

 

Safety Score

Safety Score

How safe are your drivers on the road?

 

The Safety Score uses our predictive modeling to help you identify your greatest safety threats. Unlike other scores, such as from CSA, our scores include personal driving history and are based on a predictive model we developed to better anticipate safety hazards and related violations. Your score is based on your drivers' behavioral data captured from MVR and CSA data, and is calculated in comparison to all other drivers in our anonymized data pool.

 

Instead of point-in-time scores that are more reflective of the past, our scores highlight your current risk areas and provide guidance on how to successfully address them.

DQ Compliance ScoreDQ Compliance Score

How many of your drivers are 100% compliant?

 

You’ll also receive a DQ Compliance Score so you can verify that all of your drivers are qualified, and if not, what can be done to get them compliant. It’s the perfect way to get an instant snapshot of your overall compliance with the driver qualification regulations.

 

This score is based on the driver qualification document data we've curated on your behalf, and represents the percentage of your drivers that are in full DQ file compliance.

Expert Assistance and Corrective Recommendations

Compliance Specialist

 

Your J. J. Keller® Compliance Specialist will curate your data to provide regulatory guidance … identify risks … manage your compliance recordkeeping … support you in the event of an audit … and help you take action on compliance deficiencies.

 

Our AI-led recommendations currently in development will allow you to take quick corrective actions … know where to focus your efforts … deliver driver remediation as needed … and conduct more effective safety coaching. These recommendations are backed by J. J. Keller’s nearly 70 years of regulatory expertise.

Driver Retention

 

 

Driver Smiling

 

 

With the J. J. Keller® Safety Score, your drivers also benefit, helping you attract and retain the right people. You can easily spot your best drivers and recognize them accordingly … provide the exact coaching needed to improve your drivers’ skills … foster a greater culture of safety that protects drivers … reduces your drivers’ risk of being targeted for roadside inspections … and help drivers show their value to the company, ensuring long-term employment.

Frequently Asked Questions

A score of 84%, for instance, would mean that there is a 16% probability of an adverse event (100% - 84% = 16%).

Unlike other scores, such as from CSA, our scores include personal driving history and are based on a predictive model we developed to better anticipate safety hazards and related violations. Instead of point-in-time scores that are more reflective of the past, our scores highlight your current risk areas and provide guidance on how to successfully address them.

Yes, the higher the percentage you receive for a Safety Score the better your drivers are performing.

A driver score is never 100%, but it could be 99%. There is always a chance of a negative event because every time the driver gets behind the wheel there is a chance that something can happen.

The J. J. Keller® Safety Score is a combination of MVR and CSA data. This allows us to include personal driving history and our proprietary MVR scoring system, which rates the severity of recorded events. Additionally, CSA is reactive whereas our score is proactive.

The model we use for calculating our scores will be based on the data we collect from J. J. Keller® Managed Services clients. The varying types and sizes of fleets we work with will allow us to provide exceptionally intelligent scoring and concise recommendations.

Yes, your Safety Score is calibrated by the severity of an event. Non-driving violations have the lowest severity weighting when calculating your Safety Score, followed by driving violations, and then accidents—including fatal accidents—as the highest weighted severity.

Yes, this is factored into the data.

Your Safety Score will be updated nightly. Your scores will change when we receive events from the CSA monthly snapshot and/or from MVRs that are processed into our system.

Yes, items will age out and over time no longer impact the score. More severe violations and crashes will age out differently than minor infractions.

Yes, the Safety Score data model does not factor in a crash if it falls off the driver’s record. Every crash, even no fault, impacts the score, but how much of an impact depends on severity.

CAT courses are automatically assigned to a driver if you have the CAT service with us.

Our predictive modeling system and forthcoming AI-generated recommendations will get “smarter” as more information is added. By including your fleet data into the system, your get more valuable output in the form of increasingly more relevant scores and insightful recommendations.

Rest assured, your data security is extremely important to us. We’ve designed our information security management system (ISMS) with the ISO 27001:2013 and NIST Cybersecurity frameworks in mind. J. J. Keller’s ISMS has been certified as compliant with ISO 27001:2013 since 2018, and we have obtained a SOC 2 Type 2 report since 2020.

No. While your drivers’ safety data will be bounced against other drivers’ data in the pool to produce our Safety Score, this data will be anonymized so no names will be shared with other fleets. However, your company will still be able to identify drivers by name in order to reward drivers for positive behaviors or to spot drivers in need of coaching or remedial training.

Without your data, we won’t be able to provide you with a Safety Score and all of the valuable insights it offers. The more fleets that share their data for this model, the more powerful it becomes at identifying potential risk areas.

The score is a numeric representation of the data you should already be collecting from FMCSA (that we collect for you) plus the AI from our database. The data you’re currently getting on an annual basis requires a manual analysis and can lead to things being missed.

With the Score, you’re alerted to look closely at the data, compare it to benchmarks, and evaluate the next steps for yourself. Because you are already responsible for acting on the underlying data, there is risk that something will be missed.

The Score does not mean you shouldn’t still evaluate your MVR and CSA data as you’ve always done. The Score simply provides a better way to prioritize that analysis so that you focus on lower scores first, increasing your chances to take the most impactful corrective actions quickly.

The Score also adds helpful information so you can benchmark your Scores internally and externally to see how your drivers compare. After all, if you release a driver, you will need to replace that driver with someone else. If your drivers rank highly in their Scores compared to a larger population, this provides you a sense of whether you are likely to find safer drivers elsewhere.

Of course, if the Score is low and the underlying data reveals a serious safety concern underlying that data, your legal jeopardy is higher in the event of an incident. But that is not because of the Score. Rather it’s because the data that generated the Score shows risks that should be addressed, and you did not address them. Without the Score, the underlying data would still create that risk.